Community Support Agent Program

Community Support Agent Program

This program helps single parents dealing with challenging situations by providing them with emotional and social support. The role of the Community Support Agent is to provide support to a single parent who is feeling stressed and overwhelmed in a specific situation. Support is provided by the Community Support Agent in the following ways:

  • Accompanying the single parent to a hearing/meeting/appointment
  • Reading over documents or other printed material presented to the single parent
  • Actively listening to the single parent and other parties involved in the situation
  • Offering opinions and advice if necessary
  • Emotional and social support

How to become a Community Support Agent:

To become a Community Support Agent, you must reside in the London area, be over 18 years of age, and have had no previous criminal offenses for which you have not been pardoned. A minimum commitment of one year is required. Contact S.W.I.M. by the phone number listed below to begin the application process. If you meet the criteria, you will be required to fill out a volunteer application form and apply for a criminal record check.

Application Process.

  • If SWIM believes you are a good candidate for the Community Support Agent position, you will be contacted for an interview. The interview will explore your skills, interests, and experiences relevant to the volunteer role.
  • SWIM will contact you after reviewing information from the interview to take part in a training session which will review the program, the policies and procedures, and the roles of the Community Support Agent. At the end of the session, you will sign consent forms for the release of personal information, release of liability and financial costs, and consent for photograph identification.
  • You will be required to fill out a schedule of availability.
  • Then you will begin to be matched with single parents and the volunteering can begin! You can make a difference in someone’s life, help out with a great organization, and meet some great new people!

 

Volunteer Advocate Support Program.

This program helps single parents dealing with challenging situations by providing them with emotional and social support. The role of the volunteer advocate is to provide support to a single parent who is feeling stressed and overwhelmed in a specific situation.

Support is provided by the volunteer advocate in the following ways:

  • Accompanying the single parent to hearing/meeting/appointment
  • Reading over documents or other printed material presented to single parent
  • Actively listening to single parent and other parties involved in the situation
  • Offering opinions and advice if necessary
  • Emotional and social support

How to access the Program:

To receive advocate support, you must be a single parent and you must register as a member of S.W.I.M. There is no cost and no commitment required.

Contact SWIM by phone number listed below and provide them with information about the situation you require assistance with. You will be matched with an advocate who will receive your information – otherwise your information is kept completely confidential. You will be given a phone number to contact the advocate you have been matched with, and it will be up to you to contact that person.

Note: Advocates are not legal consultants or otherwise. They are not qualified to provide legal advice, medical advice, etc. They are “a shoulder to lean on” for single parents who are in a distressing situation.